With the unique combination of culinary excellence, ethics, guest experience and “Swissness” combined with Maldivian touches, Movenpick Resort Kuredhivaru Maldives has put a strong foothold in the Maldives.
Interview with Stanislaw Pajdzinski, General Manager of Mövenpick Resort Kuredhivaru Maldives
Mövenpick Resort Kuredhivaru Maldives reopened on 1 October 2020 following the global travel disruption caused by the COVID-19 pandemic. MV Hotels spoke with Stanislaw Pajdzinski, General Manager of the resort, about the reopening, safety measures, guest experience, and the resort’s food and beverage focus.
Health and Safety Measures
Stanislaw Pajdzinski said the health and safety of guests and staff remain the resort’s priority as travel gradually resumes.
“The health, safety and wellbeing of our guests, staff (heartist) and partners remain our top priority. High standards of hygiene and cleanliness are already a given and Mövenpick Resort Kuredhivaru Maldives have been practising this since we opened in 2018.” >Quote
The resort has also received Accor’s ALLSafe certification, introduced during the pandemic to strengthen hygiene and safety protocols across Accor properties.
“We have recently been accredited with ALLSafe certification and have gone even further with the implementation of additional hygiene and safety measures with the mission to make our guests feel safe and by doing so, revive guests’ interest in travel.” >Quote
Guest Experience and Service
Pajdzinski explained that the resort continues to focus on the brand’s approach to hospitality and guest service.
“Our service delivery reflects in Mövenpick’s ethos, which is about ‘making moments’ and ‘doing the ordinary in an extraordinary way’. Our guests can expect unforgettable experiences created through the genuine warmth of hospitality and service with a personal touch. Meanwhile, the resort operates to the highest standards with all necessary preventive measures in place, so our guests feel comfortable, relaxed and enjoy their stay to the fullest.” >Quote
## Digital Services and Contactless Processes
Several digital services have also been introduced to support safety measures and reduce physical contact during guest interactions.
“Upon arrival, guests will experience contactless yet warm welcome at the jetty from our heartists. We provide digital check-in to ensure safe arrival for our guests. All menus, price lists and collaterals are available for guests on digital appliances such as iPad at our restaurants, bars, spa or dive centre. QR codes are displayed at each table in every restaurant and critical points around the resort, to ensure minimal interaction and maintain social distancing.” >Quote
Accor ALLSafe Certification
The ALLSafe label was introduced by Accor during the pandemic to establish hygiene standards across its properties worldwide.
“Accor established ALLSafe label during the pandemic to ensure all Accor brands follow the most stringent cleaning standards and operational procedures in the world of hospitality to ensure guest safety as hotels reopen. These standards have been developed with and vetted by Bureau Veritas, a world leader testing inspection and certification.” >Quote
“All hotels and resorts within Accor brands must apply these standards. Accor operational experts also audit the places to achieve the ALLSafe label. We are very proud to say that Mövenpick Resort Kuredhivaru Maldives is accredited with the Accor ALLSafe certification and we follow the protocols included as part of the ALLSafe resort, to ensure the highest levels of hygiene and safety.” >Quote
Training also plays a role in maintaining these standards.
“Training and education of our heartists remains a critical aspect of health and safety included in ALLSafe Label. Our heartists have gone through a comprehensive safety and hygiene training programme to gain the skills and education necessary to protect themselves and our guests.” >Quote
Food and Beverage Experience
Pajdzinski highlighted the importance of food and beverage to the Mövenpick brand.
“The soul of Mövenpick Resort Kuredhivaru Maldives comes from the quality of food and beverage experience. As a distinct brand with strong Food and Beverage heritage, we have used our culinary expertise to develop unique gastronomic experiences in all our restaurants and bars that will add something special to every guest’s stay.” >Quote
The resort offers a range of dining options and signature experiences.
“From various cuisines, cocktails to chocolate there is something to cater for all ages, with varying interests and passions. One memorable example is the Chocolate Hour, that provides guests with complimentary chocolate treats for an hour every day.”
Resort Facilities
The resort includes a range of accommodation types and recreational facilities.
“The resort is designed as a destination for relaxation, rejuvenation, with a high degree of privacy. Along with our collection of overwater pool villa, beach pool suites and 3-bedroom beach spa pool residences, we have several facilities that stand out, including all of our innovative restaurants, bars, dive and water sports, Sun Spa, tennis court and Little Birds Club.” >Quote
Anniversary Celebrations
The resort was also preparing to celebrate its second anniversary.
“We are very excited to be celebrating our second anniversary next month and have some exciting activities lined up as part of our celebration, including an amazing chance for our guests to win a free holiday at Mövenpick Resort Kuredhivaru Maldives. For more details, please stay tuned to our social media handles.” >Quote
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